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What our Customers say about Us!
Volkswagen UK conduct independent research with a selection of our Sales and Service customers to determine the level of service provided by the dealership and to find out if customers have been completely satisfied with their experience. The aim is to continually make improvements based on the customer feedback given to ensure the customer's satisfaction levels are excelled.
We have provided below some 'real' verbatim comments from customers who have enjoyed dealing with us.............
" The Saleswoman, Charlene, was very helpful, extremely and obviously knew everything about the car. " Mrs Wilson VW Golf Mk6
" The friendly staff and they were very professional as well. " Dr Heanen VW Golk Mk6
" The female assistant that served me. It's the first female assistant I have ever dealt with, and she was excellent, her name was Andrea. I would highly recommend her, more than TJ Hamilton if you get what I mean. " Ms Holmes VW Jetta
" The way we were treated and handled, Charlene was excellent. " Mr Lynch VW Polo
" Been a customer for 10 years, I am one of those people who, when satisfied with something, will keep going back. " Mrs Fox, Golf Mk6
" We just found it was the more personal side to TJ Hamilton, which you don't always get in a bigger place. They just really made you feel at home. They looked after us the way a small garage would have done twenty years ago. " Mr Graham VW Polo
" All of the questions were answered to my satisfaction, the delivery was as promised. I've had Polos before and we are very satisfied with Volkswagen and TJ Hamilton. " Mrs Hastings VW Polo
" Just how they handled the whole thing, from start to finish. " Mr Lewis VW Tiguan
We trust your experience with us will be an enjoyable one and we will do all we can to offer you excellent levels of service and great value for money!!
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