Telephone: 028 8676 2488

Customer Service Advisor | Receptionist

We’re looking for a Customer Service Advisor / Receptionist to be the welcoming face of our showroom. This role is ideal for someone who enjoys meeting people, is naturally friendly, and thrives in a varied, busy environment.

No previous experience is required — full training will be provided.
If you have the right attitude and enjoy working with people, we’d love to meet you.

Your Responsibilities:

✅ Welcoming customers to the showroom and directing them to the right department (Sales or Service).
✅ Handling phone calls in a professional and friendly manner
✅ Assisting the Sales Team with general customer enquiries and support.
✅ Assist the Aftersales Department in carrying out appointments and MOT bookings

What We’re Looking For:

  •  A positive, approachable personality
  • Someone who is friendly, well‑presented, and enjoys helping others
  • Confidence in speaking with customers in person and on the phone
  • Willingness to learn — experience is welcome but absolutely not essential

Why Join Us?

  • Be part of a respected, long‑established local business
  • Enjoy a friendly team environment with opportunities to develop your skills.
  • Based in Cookstown with a convenient showroom location.
  • Hours of Work 8.30 - 17.30 Monday to Friday

Full Training will be provided

Salary is Dependent on Experience, Full Private Medical Care after probationary period.

If you’re enthusiastic, people‑focused, and ready to learn, we’d love to hear from you!

Please forward your CV to recruit@tjhamiltonvolkswagen.com  

T J Hamilton & Company Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.